Privacy Policy

At Devi Diamonds, your trust means everything to us. We are committed to protecting your privacy and handling your personal information with the highest level of care, integrity, and responsibility.
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online or in-store. By sharing your details with us, you’re allowing us to provide you with a truly personal and secure experience.

What We Collect

When you browse our website, make an enquiry, book an appointment, or purchase from us either online or at our store, we may collect:

  • Your name, address, phone number, and email address
  • Any information you provide while filling out a form, contacting us, or placing an order
  • Details of your preferences or purchase history, if you’ve shopped with us before
  • Technical data, such as your IP address or location, is collected when you visit our website
  • This data allows us to tailor our communication, service, and recommendations to you — and only you.

Why We Collect It

We collect your information to:

  • Process your orders smoothly and deliver them securely
  • Offer you a refined, personalised shopping experience
  • Respond to your queries and keep records of our conversations
  • Notify you of new launches, collections, or updates  only if you’ve chosen to hear from us
  • We never sell, rent, or misuse your data. Every piece of information is treated as confidential.

Sharing of Data

Your data may be shared only with:

  • Our delivery partners or customer service associates are helping fulfill your order.
  • Legal authorities, if required by law.
  • Marketing or service providers acting on our behalf, strictly under confidentiality.
  • All third parties are bound to use your data only for the intended purpose and in line with privacy best practices.

Your Rights & Choices

You have complete control over your information:

  • You can ask to view, correct, or delete your data at any time.
  • You can choose not to receive our marketing messages each one comes with an unsubscribe option.
  • You may contact us to update your preferences at any time
  • For requests, write to us at info@devidiamonds.in

Security & Storage

Your privacy is protected by physical and digital safeguards. Any data we store is securely handled and is retained only for as long as necessary, after which it is safely deleted from our records.

CCTV

Please note that CCTV surveillance is in place at our store for your safety and security. These recordings are handled with strict confidentiality and shared only when required by law enforcement.

Policy Updates

Our Privacy Policy may be updated from time to time. Any changes will be published here. We encourage you to revisit this page periodically to stay informed.

If you have any questions regarding your data or privacy, feel free to contact us at:

Devi Diamonds
First Floor, Gold Souk Mall, Sector 43, Gurugram, Haryana – 122002
Email: info@devidiamonds.in
Phone: 0124-4238881